General Terms and Conditions of LT Rohr Experten AG
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  1. General
    These terms and conditions apply to all services and
    deliveries of LT Rohr Experten AG (hereinafter referred to as the Contractor)
    and form an integral part of quotations, contracts for work and services,
    orders and invoices. The SIA 118 standards shall apply insofar as
    their provisions do not conflict with these
    GTC.
    Any provisions of the customer, third parties or other
    regulations that deviate from the following provisions
    shall only be binding insofar as they are declared in writing to be part of the contract
    .
    In general, only affected homeowners may place orders.
    Other customers must be expressly authorized in accordance with
    (right of trust). The contractor only wishes
    one person to place an order. The customer shall pay for the services
    of the contractor. In principle, the contractor has no
    knowledge of the customer's internal processes, such as
    finances, budget limits, technology, scheduling and other
    delimitations. If the customer wishes to make reservations in this respect
    , he must make this known in writing prior to the respective
    events. The legal guidelines
    in accordance with Art. 363 ff. of the Swiss Code of Obligations apply.
    The contracting parties are the contractor and the undersigned
    customer. The customer is in any case and exclusively
    a party to the contract, irrespective of who owns or rents the property
    or apartment in question. If the customer is merely the
    manager of a property or apartment, he must expressly state the
    name of the party he represents. By placing an order with
    , the customer accepts the General Terms and Conditions of the
    contractor as binding.
  2. Quotations, offers and prices
    The contractor's quotations are based on information provided by the customer,
    on-site inspections together with the customer and on the documents and plans provided to
    , which were supplied to the contractor by the customer
    at the time
    the quotation was submitted. The offer prices are valid for three months from the date of the offer
    . The quotations are not binding until the order is placed
    . Obvious errors in the price calculation of
    quotations may be subsequently offset.
  3. Conclusion of contract
    The contract for work shall be deemed concluded when the customer has confirmed acceptance in writing to
    .
  4. Terms of payment
    Unless otherwise agreed, invoices are payable to
    within 30 days without any deductions. In the event of
    late payment, interest of 5%
    p.a. shall be owed from the date of issue of the first reminder. If a discount or rebate
    is granted in accordance with the offer, such a discount or rebate shall only apply to direct or additional prices if
    the price reduction has again been expressly agreed. In any
    case, 90% of the renovation costs must be paid at the end of the work under the conditions agreed
    . The mutually signed
    work contract authorizes the contractor to invoice an advance payment of
    10%. In the event of
    subsequent withdrawal from the contract by the customer, this amount will be used to offset the advance expenses already
    incurred. This
    amount will not be refunded.
  5. Flat-rate price
    If a flat-rate price is negotiated and designated as such,
    no further deductions are possible.
  6. Retention options
    With the acceptance of the work or the handover of the
    final invoice and the expiry of the inspection period, all
    retention options are excluded.
  7. Refurbishment installation dates
    If agreed refurbishment dates cannot be met due to compelling
    events, the new
    refurbishment date must be agreed. The installation dates are usually agreed by telephone
    and then confirmed in writing by the contractor
    .
    They are binding due to the scheduling of the work. The customer
    acknowledges that the work can only be carried out
    if the pipes are accessible at all times. He must ensure
    that all rooms (apartments, cellar compartments, etc.) are accessible to the contractor's employees
    during the entire
    working time. Otherwise, it may not be possible to carry out the work, to continue
    or to complete it. In the event that the
    work has to be discontinued for prior reasons, the contractor shall charge a
    flat-rate compensation of at least 2,200.00 per day and house
    plus VAT.
  8. Disposition
    The contractor only dispositions and confirms the work when a
    countersigned work contract is available.
  9. Acceptance
    The Contractor may demand interim acceptance. If the work
    is completed or if partial acceptance is required, the
    contractor shall notify the customer of this in writing or verbally. The customer
    is obliged to propose an acceptance date immediately.
    If no date is proposed, the work is deemed to have been accepted 5 working days
    after notification. Upon acceptance, a
    written protocol shall be drawn up, which shall be signed by both parties
    .
  10. Guarantee, warranty and rectification of defects
    The contractor's guarantee is based on SIA 118 and
    is 2 years for visible defects and 5 years for hidden defects. The
    guarantee period begins with the acceptance of the work or with the
    handover of the final invoice. The warranty extends
    exclusively to services provided by the contractor. Excluded from the
    warranty are in particular
  • defective devices, materials or equipment that may arise when
    systems are recommissioned, in particular
    heating systems, such as
    circulation pumps, vents, etc.
  • Wearing parts such as seals etc.
  • Damage caused by improper installation, maintenance,
    incorrect operation, overloading by third parties
  • Damage caused by operation outside the contractor's specifications
    (in particular if the
    curing times or the maximum permitted temperatures
    are not adhered to)
  • the cost of replacing defective products
  • Existing leaking pipes/pipes
    Interventions by the customer within the warranty period without
    the express consent of the contractor release the
    contractor from any obligation. The customer or
    client shall be solely liable for on-site deliveries
    of materials and equipment, even if the equipment and materials are installed by the contractor
    . The contractor assumes no liability for defects.
    The contractor is neither obliged to check the
    material supplied on site for suitability nor to report any defects in the
    material supplied on site.
  1. Liability
    The Contractor shall not be liable for:
    damage due to improper installation and commissioning
    of the heating, sanitary and gas installations, improper operation
    or inadequate maintenance thereof by the Customer, Client and/or
    the heating, sanitary and gas installer. The contractor accepts no liability for damage after
    acceptance, unless
    these turn out to be hidden defects.
  2. On-site services
    It is the sole responsibility of the customer to inform tenants and other
    residents in good time.
    Deliveries, work and services that are not expressly mentioned and/or defined in the offer
    are not included in the prices quoted at
    . They are recognized as on-site services. They are recognized as on-site services when the order is placed with
    . Such
    services may be:
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  • all structural work, such as creating and plastering
    openings, wall slots, etc.
  • All drilling, pointing and diamond drilling or
    diamond milling work
  • Recesses e.g. for cable installations
  • Construction electricity / temporary power supply for the machinery of the
    contractor
  • Organization of parking spaces for the machinery of the
    entrepreneur
  • Provision of a construction skip for the disposal of waste
    from the renovation work
  • Additional work and/or more material as a result of orders placed by the customer and/or client at
    will be invoiced at
    .
  1. Directed work and additional expenses
    The Contractor and the Customer cannot ascertain the condition of the
    heating, sanitary and gas systems in every case.
    If difficulties arise during execution that neither of them assumed
    and did not have to assume
    even with sufficient care (e.g. clogged pipes due to rust formation, etc.,
    difficulties with sandblasting, etc.), and this results in
    additional costs, the additional costs shall be charged to the customer
    . Insofar as the quotation does not provide a basis, the contractor's
    direct prices shall apply. Additional expenses that are borne by the
    customer are in particular
  • if the pipes are so corroded that there are leaks after cleaning
    and these
    points have to be repaired conventionally
  • prior acidification of the pipes in the case of
    limescale layers
  • an additional disconnection or shutdown of the pipes
    is necessary because they are clogged with rust and limescale
    or at least to such an extent that cleaning is not possible
  • Foreign materials such as pex, copper, chrome steel or
    plastic pipes etc. that have not been visibly used
    and must be separated from the installation.
  • there are demonstrable installation faults, such as e.g. mortised
    lines (dead lines) etc.
  • preparatory work to be carried out by the customer that was not performed
    .
  1. Safety equipment
    If safety equipment is found during the work which
    does not meet the legal requirements, it can be replaced by
    LT Rohr Experten AG without further inquiry and
    material and expenses can be invoiced at the usual industry rates
    .
  2. Pipeline construction
    The customer warrants that its installations comply with the statutory
    provisions and have been built
    and maintained in accordance with the applicable standards of the
    Swiss Gas and Water Industry Association (SVGW).
    The customer confirms that there are no dead pipes and no
    friction taps (gas installations), that the
    existing pipes are mechanically in order, that there is no gross
    external corrosion and that the pipes can withstand a pressure
    of at least 6 bar.
    He confirms that he has understood these terms or has received an explanation from the contractor
    . Should these assurances prove to be completely or
    partially incorrect, the compaction and/or
    rehabilitation may not be carried out and
    damage may result. In this
    case, the corresponding disadvantages shall be borne exclusively by the customer.
  3. Sealing of heating systems
    Sealing is carried out without any warranty claims by the
    customer. The contractor rejects any warranty claims.
    The customer bears full responsibility for this work. The
    contractor cannot be held responsible for
    any consequential damage.
  4. Subcontracting
    The Contractor remains free to choose its subcontractors and
    suppliers. Material, equipment and products shall be supplied within the scope of
    the same quality, function and performance.
    The quality standards in accordance with the SVGW guidelines shall be guaranteed
    in any case. The sole contact and contractual partner
    of the customer remains the contractor. The contractor is also
    free to transfer all rights and obligations arising from the present
    contract to a qualified contractor from Switzerland or
    abroad. The contractor must notify the customer
    of such a transfer in writing. This notification must contain the
    declaration of the acquiring contractor, according to which
    assumes all rights and obligations arising from the contract with the
    customer. Upon delivery of this notification, the previous
    contractor is released from any obligation to the customer
    .
  5. Electric cooking facilities
    On request, the contractor shall provide the customer of gas pipe renovations
    with double hotplates for 230 volts on loan for emergencies at a flat rate of CHF 5.00 per day at
    . For the
    delivery and collection of the electric hotplates, a
    lump sum of Fr. 130.00 will be charged. If the
    hotplates are not returned after completion of the work,
    will charge the purchase price of Fr. 120.00. All these
    amounts are exclusive of VAT.
  6. Pressure tests
    Gas pipes; the pressure test is carried out exclusively with an
    electronic pressure measuring device supplied by the contractor. The customer and
    the responsible gasworks shall each receive a copy of the result.
    If the customer or gasworks require repeat tests, further
    inspections or additional tests, these shall be carried out by prior notification to
    for an additional charge.
    Drinking water and heating pipes; the pressure test is carried out
    exclusively with compressed air and a pressure measuring device from the
    contractor. However, this does not release the installer from his
    obligations. A leak test must nevertheless be carried out after reinstallation before
    commissioning.
    Waste water pipes; no pressure test is carried out.
  7. Place of jurisdiction
    The place of performance and jurisdiction for both parties is at the
    registered office of the company in Feusisberg.
    Feusisberg, August 2022

LT Rohr Experten - 2025

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